OUR COMMUNITY IMPACT
Enhanced 988 coordination with mobile crisis teams, law enforcement, and hospitals to ensure compassionate, least‑restrictive responses.
We hosted a Peer Support Network luncheons for First Responders and Veterans.
Coordinated 7,047 VITA tax appointments through United Way Suncoast.
Partnered with Airbnb.org to provide temporary housing for 88 families (179 adults, 62 children, 82 pets) displaced by hurricanes, and 6 additional families impacted by tornadoes.
Received $20,000 in hurricane recovery support from Duke Energy.
Our ANNUAL Impact At A Glance
135,000+
Total People
Supported
65,700
People Supported Through 211
65,535
People Supported Through 988
IMPACT STORIES
988 Crisis & Suicide Lifeline
A college student contacted 988 feeling overwhelmed by academic pressure, family conflict, and long-standing suicidal thoughts. Through supportive conversation and validation, they began recognizing their own resilience and sources of support. By the end of the chat, they reported feeling calmer, less suicidal, and more hopeful about their future, sharing, “I actually want to live so badly. I just need to learn how to be brave and advocate for myself.”
988 Crisis & Suicide Lifeline
A visitor reached out to 988 feeling hopeless, actively suicidal, and struggling with complications from a serious medical condition. Despite initial hesitation, they stayed engaged with the counselor long enough to recognize symptoms of a medical emergency and use life-saving medication in time. By the end of the conversation, both their physical and emotional crises had stabilized, and they shared their gratitude: “Thanks for sticking with me. I'm used to people giving up. Please keep helping others.”
Veteran Peer Support
A veteran seeking help with rent, food assistance, and transportation was referred to First Contact after not qualifying for another program. A Veteran Care Coordinator connected him with rental assistance and guided him to community resources that helped him apply for SNAP benefits and obtain discounted transportation. The coordinated support helped address several immediate needs and improve his stability.
